Privacy Policy
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Information We Collect
We collect information such as names, phone numbers, email addresses (optional), addresses, ID proof documents, OTP verification details, payment data, transaction records, and device information. This includes both manually provided and automatically collected data like usage logs, IP addresses, and system activity.
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How We Use Your Information
The collected data is used to authenticate users, manage accounts, facilitate credit transactions, send OTPs and alerts, display reminders, enable document uploads, generate vendor reports, track system usage, and improve overall user experience and support services.
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Information Sharing
We do not sell or rent your personal information. However, we may share data with vendors (for managing credit transactions), service providers (for hosting, OTPs, and support), or regulatory bodies when legally required. In the event of a business merger or acquisition, your data may be transferred to the new entity.
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Data Retention
Your information is retained for as long as your account is active or required by law. Once it is no longer necessary, we securely delete or anonymize the data, unless it’s needed to resolve disputes, enforce agreements, or comply with legal obligations.
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Your Rights and Controls
You have the right to access, correct, or update your personal information. You may also request to delete your account, view or update uploaded documents, and export your data, subject to verification and applicable legal or operational constraints.
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Data Security
We employ secure servers, encryption, and strict access controls to protect your data. Our systems are regularly monitored to prevent unauthorized access, misuse, or breaches, and to maintain data integrity and security throughout the platform.
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Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If a child has provided us with personal data, please contact us to request its deletion.
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Third-Party Services
Our platform may contain links to or integrations with third-party services (such as OTP delivery providers). We are not responsible for the privacy practices of those third parties, and encourage users to review their privacy policies separately.
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Policy Updates
We may revise this Privacy Policy from time to time. Updates will be communicated via the mobile apps or our website. By continuing to use our services after such updates, you acknowledge and agree to the revised policy.