Privacy Policy for Dayn Cloud

Last Updated: 01 Sep 2025

Dayn Cloud (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our mobile application (“Dayn Cloud”) and related services. By downloading or using Dayn Cloud, you agree to the practices described below. If you do not agree, please do not use our app.

1. Information We Collect

To provide credit management services, we may collect the following categories of information:

a) Personal Information

We collect personal identification details that are necessary to verify user identity and prevent fraud. This may include:

• Full Name (Mandatory)
• Mobile Phone Number (Mandatory)
• Civil ID Number (for Kuwait users) (Mandatory)
• Passport Number (if applicable)
• Building Number and Residential/Business Address (Mandatory)
• City (Mandatory)
• User Photo (Mandatory)
• Document (Mandatory)
• Room Number (Mandatory)
• Company Name (Mandatory)

b) Transactional Information

We record financial transactions that occur between shop owners and customers, including:

• Credit balances
• Purchase details
• Payments and settlement history

c) Device and Technical Information

When you use our app, we may collect certain technical data to improve functionality and security:

• Device type, operating system, and version
• App usage statistics and error reports
• Internet Protocol (IP) address

2. Why We Collect This Information

We collect and process your information for the following purposes:

• To create and manage user profiles for shop owners and customers.
• To maintain accurate records of credits and payments.
• To verify the identity of users and prevent fraud.
• To enable communication between shop owners and customers.
• To protect users and businesses from unauthorized access or misuse.
• To comply with legal and regulatory requirements.

3. How We Use and Share Your Information

We use your personal and transactional data only for the purposes stated above. Specifically:

• Data is used internally to operate and improve the Dayn Cloud app.
• Shop owners can see relevant data of their customers, and customers can see their transactions with shop owners.
• We do not sell, rent, or trade your personal data to third parties for marketing purposes.
• We may disclose your data if required by law, regulation, or government authority.

4. Data Storage and Security

We take data protection seriously and apply technical and organizational measures to safeguard your information:

• Data is stored on secure, encrypted servers.
• Access is limited only to authorized personnel.
• Regular security reviews and monitoring are in place.

5. Data Retention

• We keep your personal and transactional data for as long as your account remains active.
• If you request account deletion, your personal data will be removed within 30 days, unless retention is required for legal or regulatory reasons.
• Transactional records may be kept longer for accounting or compliance purposes, but will be anonymized where possible.

6. Your Rights

You have the following rights over your data:

• Access: You can request a copy of your personal data.
• Correction: You can update or correct inaccurate details.
• Deletion: You can request deletion of your account and personal information.
• Withdrawal of Consent: You may withdraw consent for data collection (note: this may limit app functionality).

To exercise these rights, contact us at the details provided in Section 10.

7. Children’s Privacy

• Dayn Cloud is not designed for individuals under 18 years of age.
• We do not knowingly collect personal information from minors.
• If we discover that a child under 18 has registered, we will delete their account and associated data immediately.

8. International Data Transfers

If you use Dayn Cloud from outside Kuwait, your information may be transferred to and processed in countries where our servers or service providers are located.

• We will take appropriate measures to protect your data during such transfers.
• By using the app, you consent to these transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made:

• We will notify users through the app or via email.
• The updated policy will be published on our website with a new “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Dayn Cloud
58/1617, 1st floor,
Koyappathody building South beach road,
Kuttichira Calicut Kozhikode Kozhikode Kerala India 673001
Email: info@dayncloud.com